Terms of sale
The prices published on the site, payments, receipts and invoices for orders are indicated in EUROS. Payments by credit card and Paypal account are made through the secure Paypal circuit. For payment by bank transfer, the shipment will be made immediately after the payment has been credited to our current account.
- Credit cards
- Wire transfer
- Cash on delivery
- Klarna (pays in three installments) - Questions and Answers click here
Shipping is free in Italy and carried out by GLS courier in 2-4 working days.
An invoice is issued for orders with shipping to Italy. For the issue of this document it is necessary to enter an Italian billing address complete with tax information.
Return of the goods
Free returns within 60 days of receipt of the product by sending an email to email@example.com or calling +393396491240 (also whatsapp).
Bags signed by Cordini Rita have a two (2) year warranty on manufacturing defects, but we are not liable for damage caused by incorrect use of the product. The repair of manufacturing defects is absolutely free and any shipping costs are also included.
These general conditions of sale (hereinafter, General Conditions) govern all sales of Cordini Rita by Ilaria Ricci products (hereinafter, bags or Product) concluded remotely on the website www.cordinirita.it (hereinafter, the Site) .“Sito”).
The distance selling service governed by the General Conditions is reserved exclusively for consumers (hereinafter, Customers or Customer); by 'consumers' we mean natural persons, over 18 years of age, who act for purposes unrelated to their commercial, entrepreneurial, craft or professional activity.ale.
The language used for the conclusion of sales contracts through this Site is Italian.
Customers are required to carefully read the General Conditions, available on the Site, in order to become aware of them, memorize them and reproduce them. Cordini Rita by Ilaria Ricci will send a copy of the General Conditions to the Customer in accordance with the provisions of the following article of these General Conditions. Contracts concluded with customers will be archived for the period provided for by current legislation.
The seller is Ricci Ilaria, with registered office in Fraz. Colombarone 6, 27047 Volpara (PV), Italy, VAT no. 02575710187, tax code no. RCCLRI91S52G388W, registered in the Pavia business register.
The information relating to the Products, together with the Product codes and their price and availability, are available on the Site. The waiting times entered on the site are indicative, following the order Cordini Rita by Ilaria Ricci will send a message containing the real waiting and shipping times for the chosen bag.
The Customer may insert a maximum of four pieces per single Product in the order proposal.
The price of the Products indicated on the Site is expressed in Euros and is inclusive of all applicable taxes or duties and shipping costs.
The Site reports the essential characteristics and the price of each Product. The information on the Site does not constitute an offer by Cordini Rita by Ilaria Ricci.
Cordini Rita by Ilaria Ricci is in no case responsible for any errors deriving from the failure of the Client's connection to the Site.
To purchase a Product, the Customer must enter the selected Product in the Cart by clicking on the appropriate button, fill in the order proposal, select the payment method, accept the General Conditions and send the order proposal to Cordini Rita by Ilaria Ricci through the Site. The transmission of the order proposal constitutes a purchase proposal relating to the selected Product, governed by these General Conditions and binding for the Customer (without prejudice to the envisaged right of withdrawal). The transmission of the order proposal by the Customer entails the obligation of the latter to pay the price of the Product, or Products, ordered.i.
The contract between Cordini Rita by Ilaria Ricci and the Customer is concluded when the Customer receives confirmation from the seller of the acceptance of the order proposal forwarded through the procedure provided on the Site. The acceptance (or refusal) from The seller's part of the order proposal will be sent to the Customer to the e-mail address indicated by the Customer in the order proposal (Order Confirmation).).
Cordini Rita by Ilaria Ricci may refuse an order proposal in the following cases:
- in the event that the payment made by the Customer is not successful (by way of example, in the event of failure to charge the purchase price on the Customer's credit card or, if the payment is made by bank transfer, in the event of failure to confirm receipt of the bank transfer within 10 (ten) working days from the date of the order proposal); or
- in the event that there is a report, or suspicion, of fraudulent or illegal activity, including the suspicion that the purchases are made for commercial purposes;
- in case of non-fulfillment by the Customer of its obligations deriving from a previous contract concluded with Cordini Rita by Ilaria Ricci
In compliance with the provisions of Article 51, paragraph 7, of the Consumer Code, as defined below, the Order Confirmation will contain a summary of the essential characteristics of the Products purchased, a detailed indication of the price and payment methods. , the information relating to the delivery, the conditions and methods of exercising the right of withdrawal (including the indication of the exclusion from the right of withdrawal in the case of customized Products), the indication of an address to which complaints can be made, and information on after-sales assistance services and existing commercial guarantees. The e-mail communication sent to confirm the shipment of the Products, in accordance with the provisions of the following article 8.1 (Confirmation of Delivery) will contain a copy of these General Conditions.i.
The risk of loss or damage to the Products is transferred to the Customer when the latter (or a third party designated by the Customer and other than the carrier) materially comes into possession of the Product.
The Customer may pay the amount relating to the Products contained in the order proposal and the shipping costs by credit card, PayPal, bank transfer or cash on delivery.
Transactions will be debited to the Customer's credit card only after:
- the credit card details have been verified;
- the debit authorization has been received from the company issuing the credit card used by the Customer.
Payments can also be made by bank transfer. All costs and expenses (including any bank commissions) associated with the bank transfer and possibly charged, from time to time, to the Customer by their bank, remain the responsibility of the Customer.
In the event that, for any reason, within a period of 10 (ten) working days from the date of the order it is not possible to charge the credit card the amounts owed by the Customer (or, in the case of a bank transfer, the corresponding funds if these amounts are not available on the seller's bank account), it will not be possible to execute the contract and the order is considered canceled.
Transport and delivery
The Products will be delivered to the address indicated by the Customer in the order proposal. At the time of delivery, the signature of the Customer (or his delegate) is required. No deliveries are made to post office boxes.
In case of payment by bank transfer, shipments will be made after receipt of the transfer.
For each order, Cordini Rita by Ilaria Ricci will issue a specific invoice which will be sent to the Customer together with the package or, upon request by email or post, in compliance with current legislation. The invoice is issued on the basis of the information provided by the Customer at the time of the order. Changes to the invoice are not permitted after its issue.
Shipping costs are free. It is possible to agree directly with us to request delivery on a specific day and by telephone notice.
The purchased products will be delivered by courier selected by Cordini Rita by Ilaria Ricci (hereinafter Corriere) from Monday to Friday, with the exclusion, therefore, of Saturdays, Sundays and local or national holidays. Following our philosophy of sustainability, it was decided to ship all orders received one / two days a week to make our contribution and limit the CO2 emissions deriving from transport. From the day of shipment, deliveries will be in 1-3 working days with the exception of the Islands which require about 5 working days. In case of non-delivery within the aforementioned deadline, please send an email to firstname.lastname@example.org to report the delay in delivery.a.
The Customer (or his / her delegate) is required to check, upon delivery of the Products by the Courier:
- that the number of packages delivered corresponds to that indicated in the delivery note; and that the packaging and its seals are intact, not damaged, not wet or altered in any way.
Any damage to the packaging and / or the Product or the mismatch in the number of packages or information must be immediately reported in writing on the Courier's delivery note. Once the Courier's document has been signed without the Customer having raised any objections, the Customer will not be able to make any objection regarding the external characteristics of the delivered package.
Cordini Rita by Ilaria Ricci will send the customer an e-mail confirming the shipment after the shipment of the products, as well as a second e-mail confirming the delivery of the same.
Right of withdrawal
Pursuant to Article 52 of the Consumer Code, the Customer has the right to withdraw from the contract, without specifying the reason, within 14 (fourteen) days from the date on which the Customer (or his authorized representative upon receipt of the Product) materially enters in possession of the Product itself. Cordini Rita by Ilaria Ricci grants its customers the return within 30 days from the delivery date.
To exercise the right of withdrawal, the customer must send an e-mail, within the deadline, the will to withdraw. This communication must contain:
indication of the Product for which the Customer wishes to exercise the right of withdrawal; order number and the Customer's IBAN or other means to which the refund is to be made. In addition, the address at which our courier can come to collect the package with the return must be entered. The costs for the return are free.
The communication must be sent to the following address: email@example.com
The Customer is responsible for any decrease in the value of the Product resulting from handling the Product other than that necessary to ascertain its nature, characteristics and functioning: therefore, the Customer is required not to remove any labels applied to the Product. Furthermore, if the product returned by the customer arrives to us dirty, damaged, with signs of having been used, we specify that we will not be able to refund the amount of the return. The returned product must therefore be returned to us intact, clean, unused and with all labels, bags and other accessories present at the time of purchase.
Cordini Rita by Ilaria Ricci will refund in full the sums paid by the Customer, no later than 14 (fourteen) days from the date on which Cordini Rita by Ilaria Ricci received the returned product and verified its integrity.
After the shipment of the Product, the order can no longer be canceled or modified. The return of Products already shipped must in any case be carried out in accordance with the return procedure provided.
Defects of conformity
In the exceptional case that a Product sold by Cordini Rita by Ilaria Ricci should have a production defect and in any case for any alleged lack of conformity, the Customer is required to immediately contact the online assistance, by e-mail or by post, at the addresses indicated below:
Colombarone hamlet 6
27047 Volpara (PV)
The sale of the Products is subject to the legal guarantees provided for by articles 129, 130 and 132 of the Consumer Code, as defined below. Pursuant to these regulatory provisions, the Customer has the right to obtain the restoration of conformity of the goods by repair or replacement (the Customer can choose whether to obtain the repair or replacement of the Product under the conditions provided for by law), at no cost to him, or, in the event that one of these remedies is not successful (in accordance with the provisions of Article 130, paragraph 7, of the Consumer Code), it will be able to obtain an appropriate reduction in the price of the Products or the termination of the contract. The Customer loses these rights if he does not report the lack of conformity to Cordini Rita by Ilaria Ricci within 2 (two) months from the date on which he received the product.
In the event that the Customer requests the repair or replacement of the Product due to a lack of conformity of the Product, the delivery costs by courier relating to the return to Cordini Rita by Ilaria Ricci of the Product to be repaired or replaced, so like all costs relating to the delivery to the Customer of the repaired or replaced Product, are borne by Cordini Rita by Ilaria Ricci.
Guarantee of authenticity and intellectual property rights
Cordini Rita by Ilaria Ricci guarantees the authenticity of all Products purchased on the Site. Cordini Rita by Ilaria Ricci branded products are made with Italian materials, are packaged by Italian artisans, and are all strictly and entirely MADE IN ITALY. In the case of small collections made with non-Italian material, it will be explicitly specified and indicated.o.
The Cordini Rita by Ilaria Ricci trademark, as well as the set of figurative and non-figurative trademarks and service marks, present on the Products, on the related accessories and / or packaging, of the shape marks, whether registered or not, as well as all illustrations, images and logos protected by copyright, and, more generally, all intellectual property rights relating to the Products are and remain the exclusive property of Ricci Ilaria.a.
Applicable law and competent court
These General Conditions and, consequently, the contracts concluded with the Customers, are governed by Italian law and must be interpreted on the basis of it (including Legislative Decree No. 206 of 6 September 2005, the Consumer Code and, in particular , Chapter I, Title III of Part III as well as Legislative Decree no.70 of 9 April 2003, E-commerce Decree).rce”).
Any dispute arising from the interpretation, validity and / or execution of these General Conditions will be devolved to the jurisdiction of the judge of the place of residence of the company.
For further information and assistance on the Site or on how to purchase online, the Customer can contact Cordini Rita by Ilaria Ricci at the following addresses:
Colombarone hamlet 6
27047 Volpara (PV)
VAT number 02575710187
tel. +39 339/6491240 (also whatsapp)